Welcome to Acharjya. By accessing or using our website, mobile application, or any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing and using Acharjya's website and services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services Description

Acharjya provides Vedic Vedic Astrology consultations, spiritual guidance, and astrological products. All consultations are based on ancient Vedic principles and are intended for spiritual and personal development purposes. Results may vary from person to person.

3. User Accounts

When creating an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring your account information remains up to date

4. Orders & Payments

When placing an order through our website:

• All prices are in Indian Rupees (₹) unless otherwise stated
• Prices are subject to change without prior notice
• We reserve the right to refuse or cancel any order at our discretion
• Payment must be completed before any service or product is delivered
• All transactions are processed securely through our payment gateway

5. Consultation Bookings

For Vedic Astrology consultations:

• Bookings must be made at least 24 hours in advance
• Cancellations made 12 hours before the appointment are eligible for a full refund
• No-shows will not be refunded
• Rescheduling is allowed once, with at least 6 hours notice
• You must provide accurate birth details for accurate consultation results

6. Product Delivery

For physical products purchased from our store:

• Orders are typically processed within 24-48 hours
• Delivery time is 5-7 business days within India
• International shipping may take 10-15 business days
• Shipping charges are calculated at checkout
• We are not responsible for delays caused by customs or postal services

7. Returns & Refunds

Our return policy is as follows:

• Physical products can be returned within 7 days of delivery
• Products must be unused, undamaged, and in original packaging
• Energized or customized spiritual products cannot be returned
• Refunds are processed within 7-10 business days after receiving the returned item
• Digital consultation services are non-refundable once the session has begun

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Acharjya and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Disclaimer of Warranties

Acharjya provides astrological services and products for spiritual guidance purposes. While we strive for accuracy, we make no guarantees regarding the outcomes of consultations or the effectiveness of remedies. Vedic Astrology is a spiritual practice and should not replace professional medical, legal, or financial advice.

10. Limitation of Liability

Acharjya shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products. Our total liability for any claim arising from our services is limited to the amount paid by you for the specific service or product.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the updated terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

• Email: parthapratimonline@gmail.com
• Phone: +91 8011396273
• Address: Bamunimaidam, Guwahati, Assam, India - 781021