At Acharjya, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Full name
• Email address
• Phone number
• Date of birth, time of birth, and place of birth (for consultations)
• Billing and shipping address
• Payment information (processed securely, not stored by us)

Non-Personal Information:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your orders and payments
• To create accurate birth charts and astrological readings
• To communicate with you about appointments and orders
• To send promotional emails and newsletters (with your consent)
• To improve our website and user experience
• To comply with legal obligations
• To detect and prevent fraudulent activities

3. Data Storage & Security

We implement appropriate security measures to protect your personal information:

• All data is encrypted using SSL/TLS technology
• Payment information is processed through secure, PCI-compliant gateways
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed
• We do not store credit/debit card details on our servers

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Birth details and consultation records may be retained longer for astrological reference. You can request deletion of your data at any time by contacting us.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Payment processors, shipping partners
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (opt-in)

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Rectification: Correct any inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing for marketing purposes

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: parthapratimonline@gmail.com
• Phone: +91 8011396273
• Address: Bamunimaidam, Guwahati, Assam, India - 781021
• Data Protection Officer: Partha P Sarma